/93reviews
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- Type of health facility
- blood transfusion stations
- Face and body
- PRP treatment
Phone number
(517)272-90...— show
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- Working hours
Sun
6:00AM—4:00PM
Mon
6:00AM—2:00PM
Tue
6:00AM—7:30PM
Wed
6:00AM—7:30PM
Thu
6:00AM—7:30PM
Fri
6:00AM—7:30PM
Sat
6:00AM—4:00PM
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grifolsplasma.com
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Reviews about Talecris Plasma Resources
4.1
/ 93 reviews and137 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Z S.
November 4, 2021, 10:04 pm
Drove 40minutes after seeing aFacebook adfor new donor compensation and when Iarrived they told methey don't have the staff for new donors and asked meto come inthe morning when Icannot domornings. Avoid this place unless you can domornings orabsolutely need toand don't mind being told when you can donate and when they can handle it
Company's official reply
November 4, 2021, 11:16 pm
We're sorry tohear about this and we'd like tolearn more. Please call usat 1-855-697-5276tospeak with arepresentative and amember ofthe center leadership team will reach out toyou directly. Thanks for your willingness todonate plasma and help save lives.
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Guy “.
November 3, 2021, 4:39 pm
Better pay than csl for days… However they never answer the phone soI can't take aphysical even though more than six months have elapsed. Somuch for medicine.
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Company's official reply
November 3, 2021, 12:36 am
It's not often you get todo something that helps other people while earning alittle extra income. Thank you for donating!
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Steven G.
October 28, 2021, 1:56 am
Nothing wrong with the staff orthe service. But Ihad aguy walk inright before medidn’t bother tocheck his temp orwash his hands before going tothe kiosk and the main manager was standing behind the counter hehad toof saw that and didn’t say anything. That’s alittle ridiculous. Accountability: the fact orcondition ofbeing accountable; responsibility
Don’t bemad atthe staff asthey were busy screening donors this isnot their issue00
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Company's official reply
October 29, 2021, 12:59 am
Thank you for sharing your concerns. Your feedback isimportant asit will help usto improve every donor's experience atour plasma donor centers. Ifyou would like toprovide additional feedback orhave any questions, please call usat 1-855-697-5276orthrough the “contact us” page onwww.grifolsplasma.com.
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Ahmadou M.
October 17, 2021, 8:16 am
They got asuch agood staff, and they treat you asa good friend
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Company's official reply
October 19, 2021, 12:42 am
Hi Allen! Thank you somuch for sharing this wonderful feedback. Weappreciate donors likeyou!
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heather d.
October 15, 2021, 9:33 pm
unprofessional asany place could everbe!
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Company's official reply
October 15, 2021, 11:05 pm
We apologize that your experience was less than satisfactory and we'd like tohear more. Please call usat 1-855-697-5276tospeak with arepresentative.
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Nickntash L.
October 8, 2021, 10:02 pm
2stars because they pay the most. Definitely not for being thorough, knowledgeable, caring orrespectful. The employee's dont accept responsibility for their mistakes and even try toblame you for their mistakes. While having noidea what's goingon. Management especially isrude and unconcerned about any inconvenience ormisunderstanding regarding the false information staff gives. The “doctor” works when she wants apparently, sobloodwork isn't being processed and even ifyou “passed” can take 2weeks tobe processed ormore toget processed.… – show
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Company's official reply
October 9, 2021, 12:52 am
We apologize for your experience while you were inour center. Your feedback isvery important tous. Weare dedicated tomaking sure our center team members are respectful toevery plasma donor. Ifyou would like toprovide additional feedback orhave any questions, please contact usat 1-855-697-5276orthrough the “contact us” page onwww.grifolsplasma.com.
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Jack B.
September 27, 2021, 12:56 pm
Understaffed rightnow,but still maintaining great service
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Company's official reply
September 28, 2021, 1:24 am
Hi Jack, weappreciate your feedback. Thanks for being aloyal plasma donor!
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Adam A.
August 11, 2021, 1:43 am
Waited anhour and ahalf,never got screened..I left after that..I'd give you nostars ifI could..the messed uppart isthe “owner” responds tonegative comments but does nothing tocorrect the issues..
NEVER again will Icome back00
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Company's official reply
September 16, 2021, 2:18 am
Hello, Adam— Thank you for your feedback. Weapologize that your experience was less than satisfactory and we'd like tohear more. Please call usat 1-855-697-5276tospeak with arepresentative.
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Cameron B.
July 21, 2021, 2:58 pm
Took 26minutes tobegin the process with nobody inthe lobby very nice people
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Company's official reply
September 2, 2021, 1:27 am
Hi Cameron, thank you for your feedback. Weapologize that your experience was less than satisfactory and we'd like tohear more. Please call usat 1-855-697-5276tospeak with arepresentative.
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Yo D.
July 17, 2021, 1:16 am
Got tosit there today while David and the other girl disconnected 2people that finished after mebeforeme. Why are you not paying attention? Isthis your firstday? Get you stuff together
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DD
July 4, 2021, 1:15 pm
Accord tomanagement they really don't care about customer service. Per the manager, “it's good enough.” Six check incomputers and only two are working. Slowest process intown.
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Company's official reply
July 30, 2021, 10:06 pm
We apologize that your experience was less than satisfactory. Patients count ondonations such asyours, and wewould love tosee you again. Your feedback isimportant and will help usimprove every donor's experience. Please contact usat 1-855-697-5276orthrough the “contact us” page onwww.grifolsplasma.com sothat wemay better understand your concern and address any issues.
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audrey w.
June 2, 2021, 2:04 pm
Great staff, polite and friendly, fast and efficient, even when Idon’t come for alittle bit they still remember meand greet meby name sometimes before Ihave even touched the kiosk, very fair payments and bonuspay, Iwould recommend telecris over CSL any day
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Alicia M.
May 29, 2021, 5:46 pm
Great facility todonate plasma, very clean and effective. Although the staff seem tohave nosense ofurgency when itcomes tospeed ofservice. There isa phlebotomist there, Natalia, who isalways inan awful mood and has nobed-side manner what soever. Unfortunately, itseems, Ihave todeal with her every time Ivisit this location. Avoid Natalia, ifpossible. She acts like she hates her job and that every donor isan inconvenience toher.
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Company's official reply
June 30, 2021, 1:09 am
Hi, Alicia! Wevalue your feedback. Thanks for helping save lives and being aloyal plasma donor!
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Kaynen M.
May 27, 2021, 2:23 am
Lazy workers, wont let you ineven when there open for another hour. Wont ever bedonating here again going toCSL.
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Company's official reply
June 25, 2021, 4:01 am
We apologize that your experience was less than satisfactory. Patients are counting onyour plasma donations, and wewould love tosee you again. Your feedback isimportant and will help usimprove every donor's experience. We'd like tohear more about what happened, please contact usat 1-855-697-5276orthrough the “contact us” page onwww.grifolsplasma.com.
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cheesecake b.
May 22, 2021, 5:31 pm
I like the friendly staff. Don't have too long ofa wait ifyou get there early. Took astar away for the times they've readjusted the needle Don't forget 7—10days for blood work results.
Edit: taking away yet another star. Was supposed toget abonus and didn't. Tried tocall and nothing. Iknow they weren't busy atall asI was just there. Left amessage and noreturn call. Iguess they expect meto drive there again tostraighten itout. Iwill keep editing ifneeded.
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Chris A.
May 20, 2021, 4:23 am
This plasma donation center has turned into the most professional and the best program for processing donors Ive had the pleasure ofvisiting ever. Ithas taken acouple ofyears toput together how tointerview,test,And donate. That Ihave been able towalkin. Then step upto the kiosk. Get myB.P. and pulse
And test myblood in10minutes orless.
If you are well hydrated. Its very possible tothen donate in40minutes. Today Idid 42minutes. Plus 10min. Checkingin. Idid the process in52minutes. Its all inhow you approach donating. Getting paid tolay onyour back for anhour. Plus bonuses every month. Iencourage everyone tocome onin. The EMPLOYEES are the best trained and efficient people that run that place. And will get you inand out asquickly aspossible!!!
Thanks toALL you kids!!!
Each and everyone!!!!!… – show00
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Amanda F.
April 4, 2021, 7:28 pm
This place isthe only reason Icontinue todonate. I've donated attheir competitors site before and had impersonal and horrible service, not tomention their rates continue togo down. AtTalecris they not only treat you with respect, but over time they invest inyou, they remember you and care about your experience. Iadore each ofthe staff members here, and enjoy bringing smiles totheir faces through myquirkiness, especially when Ifind the staff members who match mein the goofy factor.I love being able tomake adifference with others who enjoy what theydo!… – show
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Company's official reply
April 7, 2021, 1:17 am
Thank you somuch for sharing this wonderful feedback! Weappreciate donors likeyou! Thanks, Amanda, for helping save lives and being aloyal plasma donor!
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Ford F.
February 24, 2021, 5:57 pm
Employees ofTalecris Plasma Resources have always treated mewell. Nocomplaints here. Continue totreat other with kindness.
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Company's official reply
February 25, 2021, 4:37 am
Hi Ford- Thank you for taking the time todonate plasma and help save lives!
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Christopher K.
February 23, 2021, 4:33 pm
smh CSL isfaster and better don't donate here
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Company's official reply
February 24, 2021, 6:32 pm
Hi Christopher! Thank you for sharing your concerns. Your feedback isimportant asit will help usto improve every donor's experience atour plasma donor centers. Ifyou would like toprovide additional feedback orhave any questions, please call usat 1-855-697-5276orthrough the “contact us” page onwww.grifolsplasma.com.
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Zakary S.
February 11, 2021, 3:14 pm
Way better thanCSL.
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Average rating- 4.1based on93 reviews and137 ratings
- Lansing
- Medical Centers in Lansing
- Talecris Plasma Resources
