Applying for TennCare
If you do not have TennCare and want to see if you can get it now, you can apply by using TennCare Connect.TennCare Connectis a self-service portal that allows applicants and members to create an account, check their status, report changes, read letters, and more!
For more information on how to apply for TennCare, go tothe How Do I Apply for TennCare? web page.
Do you need help applying for TennCare?There are four ways that you can get help:
- You can call TennCare Connect for free at855-259-0701to get help over the phone.
- You can go to any DHS office in any of Tennessee’s 95 counties. A trained staff person there will help you apply. Call866-311-4287to find a DHS office near you.
- You can get help from private groups. To find someone near you, call866-475-7879.
- If you have a disability, someone can even come to your house to help you apply for TennCare. Call your local Area Agency on Aging and Disability (AAAD) at866-836-6678.
If you need help gettingLong Term Care or you want to apply for a Medicare Savings Program, please visitthe How Do I Apply for TennCare? web page.
Doyou already have TennCare but have questions?
- If you have questions about your coverage, you can call TennCare Connect for free at855-259-0701. Or you can call your health plan.
- If you have medical bills for the care you received or paid for after your coverage started, your health plan may be able to help you.
- If the receipts and/or bills are for healthcare we cover, your health plan may be able to help you with those. They must get the receipts and/or bills within 60 days from when we sent you this letter. If you have TennCare now and your coverage did not start when you first applied, call TennCare Connect at855-259-0701. Tell them you want to filea startdate appeal.
The name of your health plan can be found on your TennCare Card. If you need a new TennCare Card, contact your health plan. For more information on Health Plans, go to the Managed Care Organizations web page.
Have you applied for TennCare and have questions?
Call TennCare Connect for free at 855-259-0701.
If you applied for TennCare and still have not heard from us, tell them you want to file a delayed application appeal.
Do you need help with your Renewal Packet?
Each year, we must see if you still qualify for our programs. Did you receive a letter and Renewal Packet in the mail? Fill out the Renewal Packet that came in the mail with your letter.Be sure to answer all of the questions that you can. And, send us the proof we ask for in the Renewal Packet. Sending us proof with your packet can help us make a faster decision on your coverage.
We will use your answers to see if you can keep your coverage or not. The kind of coverage you have may change. To decide, we will look at things like your age, your household income, how many people live with you, and if you have other insurance.
Do you still have questions about your Renewal Packet? Call TennCare Connect for free at855-259-0701.They can help you. Or, go to the Renewals web page for more information.
