Anmelden bei Office - Microsoft-Support (2024)

FAQs

How do I talk to a real person at Microsoft? ›

Check if you have the latest version of Outlook

If you're having trouble signing in to your Outlook account, check what version of Outlook you've installed on your desktop. If you have an older version of Outlook, uninstall the outdated version.

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web. support.microsoft.com - Head over to support.microsoft.com/windows to find answers to more complex problems, browse support content in different categories, and contact support.

In last year's Tech Support Showdown, Microsoft found itself in fifth place — down from fourth the year prior — thanks to lackluster phone support, link-heavy responses, hit-or-miss social media help, and a general bot-heavy vibe.

Expert support in person

Supporting customers with online appointments for in-warranty Surface and Xbox devices. For repairs of other devices, additional support is available.

The recovery form is available at https://account.live.com/acsr. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you'll have of regaining access to your account.

Go to the Outlook.com website: Go to the Outlook.com website and click on the "Can't access my account" link. Enter your email address: Enter the email address associated with your Outlook Mail account. Select "I forgot my password": Select "I forgot my password" as the reason for resetting your password.

Everything is up and running.

When you sign in to your Microsoft account, we may ask for additional proof that it's really you. You can add up to 10 different ways to verify your sign-in, and you can choose from: An email address or phone number.

What is Microsoft customer service phone number? ›

For purchases made at Microsoft Store, contact customer service at 877-696-7786 with order number and any other information requested by a representative. For purchases made at the Microsoft Experience Center in New York, Customer must return to the Microsoft Experience Center with ​receipt.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

This service is free. Get help and support, whether you're shopping now or need help with a past purchase.

You can chat with Live agent using this url : https://support.microsoft.com/home/contact Select your Product -> and category -> Click on Get Chat with a support agent in your web browser. In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue.

Select the product you need help with

We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist.

Chat lets you connect with others, stay up to date on projects, and express yourself, whether you're in the office, at home, or on the go with the Microsoft Teams app. In Teams, you'll see three types of chats: One-on-one chats: to connect with people individually.